Frequently Asked Questions
Everything you need to know about your Memorygram experience.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by location but usually range between 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that custom-printed apparel is final sale unless there is a manufacturing defect.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you already own to compare against our charts for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are Memorygram garments ethically sourced?
Yes, we prioritize sustainability and fair labor practices. All our fabrics are sourced from certified manufacturers who comply with international environmental and ethical standards.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your package in real-time.